Customer Voice Online Review Management
Online reviews are critical to the success of a local business. In fact, nearly 90% of consumers say they’ll only consider using a business if they have an average rating of 3-5 stars.
With Customer Voice, you have the power to gather customer experiences to boost online star power and drive more business. Win the trust of new customers, collect their valuable feedback and show up where they are looking.
How does it work?
Two great ways to request feedback
View Insights: Keep track of review requests sent, click through rates, and request status in real time.
Use happy customers to win new customers: Leverage the voice of brand champions to improve your clients’ online word-of-mouth. Invite existing customers to share their experiences online so new customers know your clients can be trusted.
Shine in local search: Maximize the SEO benefits of positive customer experiences. Gathering authentic reviews will help gain more visibility in search so new customers can find you.
87% will only consider using a business if they have an average rating of 3-5 stars.
